Synchronous API Documentation, CustomerSuccessRenewalPack

Synchronous API: AI Customer Success Renewal Pack

Use direct execution only when your HTTP client can wait for FFmpeg media preparation, transcription and renewal analysis.

curl --location --request POST 'https://mxprocess.com/api/files/start-process' \
--header 'Authorization: Bearer YOUR_JWT' \
--form 'actionName=CustomerSuccessRenewalPack' \
--form 'file=@account-review.mp3' \
--form 'parameters=[["language",["English"]],["accountName",["Acme Corp"]],["renewalDate",["2026-12-31"]]]' \
--form 'async=false'

A successful response contains customerSuccessRenewalPack and downloadResults. Download JSON artifacts as files; do not interpret them as AJAX JSON responses.

{"output":{"customerSuccessRenewalPack":{"title":"Renewal success brief"},"downloadResults":[["customer-success-renewal-pack.json","https://storage.example/..."]]},"0":{"id":123,"accomplished":true}}

Functional error example

{"error":"ERROR_CSRP008 AI Customer Success Renewal Pack found no intelligible speech."}

For queued processing, use the asynchronous API.