SaaS · APIs · Cybersecurity
Review customer support quality with people
MXPROCESS Customer Support QA Pack — Upload one authorised support-call recording. Receive transcript, QA review, scorecard CSV, customer-risk CSV, CRM handoff JSON and pack JSON. Use these materials for human coaching and review, never for automated employment, disciplinary, legal or customer decisions.
Review customer support quality with people
Upload one authorised support-call recording. Receive transcript, QA review, scorecard CSV, customer-risk CSV, CRM handoff JSON and pack JSON. Use these materials for human coaching and review, never for automated employment, disciplinary, legal or customer decisions.
Human review remains required
Upload one authorised support-call recording. Receive transcript, QA review, scorecard CSV, customer-risk CSV, CRM handoff JSON and pack JSON. Use these materials for human coaching and review, never for automated employment, disciplinary, legal or customer decisions.